salesforce
Go-live is the start of the relationship, not the end. We run ongoing administration, development, and optimization so your org evolves with the business instead of drifting into debt.
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Trust Signals
01
Proven Salesforce expertise.
Decades of enterprise delivery experience, backed by certified Salesforce professionals and a global delivery footprint.
Years of Enterprise Delivery
Decades of Sedin enterprise delivery experience.
Years of Salesforce Focus
Dedicated Salesforce expertise and ISV partnership.
Certified Consultants
Certified Salesforce professionals across disciplines.
Clients · 90% Referenceable
Businesses served across industries and use cases.
Global Reach
Delivery experience spanning 25+ countries.
THE CONTEXT
A Salesforce org is a living system. Salesforce ships three releases a year; your business changes constantly, and every new request, field, and workflow either improves the org or quietly adds to its clutter. Left unowned, orgs decay automation piles up; adoption slips, and technical debt makes every change slower and riskier than the last. Managed services are how you keep the org healthy and improving, with a team that already knows your setup rather than a rotating queue of tickets. It also solves a real staffing problem, since a full in-house Salesforce team is expensive and hard to hire.
WHO THIS IS FOR
02
See where you fit.
Lean Teams
Companies running Salesforce without a dedicated internal admin or developer.
Growing Orgs
Teams whose Salesforce environment has grown faster than their ability to maintain it.
Global Operations
Organizations that need reliable Salesforce support across regions and time zones.
Extended Teams
In-house Salesforce teams that need certified experts to clear backlogs, support projects, or handle peak workloads.
WHAT'S INCLUDED
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Everything you need to make Salesforce work
From strategy and configuration to integrations, automation, data, and adoption, we cover what it takes to deliver lasting value.
Administration and user management
Day-to-day org care, users, permissions, configuration, and housekeeping.
Enhancement and backlog development
A steady stream of improvements, prioritized with you sprint by sprint.
Release management and monitoring
Seasonal releases are handled and org health is monitored, so nothing breaks quietly.
Proactive optimization
We surface drift, redundant automation, and adoption gaps before they become problems.
Staff augmentation
Certified admins, developers, and consultants who extend your team on flexible terms.
SLA-based support
Defined response and resolution times, not a black-hole ticket queue.
Cross-timezone coverage
Support aligned with where your business actually operates.
HOW WE WORK
04
STEP
01
Onboard
We learn your org, document it, and agree on priorities and SLAs.
02
Stabilize
We clear urgent issues and quick wins first.
03
Run
We handle admin, support, and a prioritized enhancement backlog on a regular cadence.
04
Improve
We proactively optimize and plan larger changes with you.
05
Report
You get visibility into what we did, what changed, and what is next.
WHY SEDCLOUD
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Salesforce expertise with an outcome-first approach.
We combine deep platform knowledge, integration expertise, and innovation to build Salesforce solutions that scale with your business.
Integrator
We unify disconnected systems, legacy tools, and siloed data into a stable CRM and ERP foundation. Every team, one source of truth.
Accelerator
Deep platform expertise, proven methodology, and end-to-end project ownership mean you go live faster — and stay live.
Innovator
We embed intelligence into your CRM and ERP through AI, automation, and advanced analytics so your systems drive decisions, not just store data.
CASE STUDIES
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WHAT OUR CLIENTS SAY
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INDUSTRIES WE SERVE
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The Sedin Advantage
Sedin is your end-to-end technology partner. We help you minimize complexity and move from fragmented systems to functional clarity.
Why it matters
Salesforce orgs decay without ownership, and quietly. A managed team that knows your org keeps adoption high and technical debt low, and costs far less than the equivalent in-house bench. We already run offshore delivery across the Australian timezone for BSA.
FAQ
04
What retailers want to know before we start
What does post-go-live support look like?
Can you augment our internal team?
Do you support across time zones?
How is this priced?
Can you take over an org someone else built?
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