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AI & Advanced Analytics

AI & Advanced Analytics

Salesforce AI that earns its seat, not just its license.

Salesforce AI that earns its seat, not just its license.

Salesforce AI that earns its seat, not just its license.

Most Salesforce AI gets switched on and ignored. We build Einstein, Agentforce, and analytics on data you can trust, tied to decisions like forecasting, routing, and next-best action.

Book an AI readiness consultation

Trust Signals

01

Proven Salesforce expertise.

Decades of enterprise delivery experience, backed by certified Salesforce professionals and a global delivery footprint.

3+

3+

3+

3+

Years of Enterprise Delivery

Decades of Sedin enterprise delivery experience.

0+

0+

0+

0+

Years of Salesforce Focus

Dedicated Salesforce expertise and ISV partnership.

10+

10+

10+

10+

Certified Consultants

Certified Salesforce professionals across disciplines.

10+

10+

10+

10+

Clients · 90% Referenceable

Businesses served across industries and use cases.

2+

2+

2+

2+

Global Reach

Delivery experience spanning 25+ countries.

THE CONTEXT

Salesforce is pushing AI hard, from Einstein predictions to Agentforce agents, and the pressure to adopt it is real. When AI sits on unreliable data or targets a task nobody needs automated, it gets ignored. AI is only as good as the data beneath it and only useful when it is tied to a decision someone owns. The valuable work is often unglamorous: getting the data clean and connected, then applying prediction, agents, and analytics where they change an outcome, forecasting leaders can rely on, cases that route themselves, reps who see the next best action. That is the difference between AI that earns its license and AI that just carries it.

WHO THIS IS FOR

02

See where you fit

Sales Teams

  • Need reliable forecasts

  • Lead scoring and pipeline intelligence

  • Want next-best actions

Service Teams

  • Facing high case volumes

  • Manual triage eats up time

  • Repetitive requests to automate

Leadership Teams

  • Need trusted reporting

  • Forecasting they can act on

  • Tired of unused dashboards

AI & Data Teams

  • Exploring Salesforce AI or Agentforce

  • Need clean data first

  • Want practical, proven use cases

WHAT'S INCLUDED

03

Everything you need to make Salesforce work

From strategy and configuration to integrations, automation, data, and adoption, we cover what it takes to deliver lasting value.

Data readiness and foundation

We get the data clean, connected, and structured first, because AI on bad data is confident nonsense.

Einstein predictions and scoring

Lead, opportunity, and case scoring that guide real action rather than decorating a record.

Agentforce agents

Assistive and autonomous agents scoped to genuine, high-volume tasks with a clear return.

CRM Analytics and dashboards

Reporting people actually open, tied to the decisions they own.

Forecasting and pipeline intelligence

Forecasts leaders can trust enough to act on.

Automated case routing and next-best action

The kind of automation that eliminated case backlogs for Lighthouse Global.

AI governance and guardrails

Clear rules on where AI acts, where a human decides, and how outputs are checked.

HOW WE WORK

04

A practical path from strategy to success

A practical path from strategy to success

STEP

01

Readiness

We assess whether your data can support the AI you want and fix the gaps first.

02

Use-case selection

We pick a handful of use cases with a real return and rule out the noise.

03

Build

We configure Einstein, Agentforce, or analytics against your data.

04

Measure

We tie each use case to a metric and check that it actually moves.

05

Scale

We expand into more use cases once the first ones prove out.

WHY SEDCLOUD

05

Salesforce expertise with an outcome-first approach.

We combine deep platform knowledge, integration expertise, and innovation to build Salesforce solutions that scale with your business.

Integrator

We unify disconnected systems, legacy tools, and siloed data into a stable CRM and ERP foundation. Every team, one source of truth.

Accelerator

Deep platform expertise, proven methodology, and end-to-end project ownership mean you go live faster — and stay live.

Innovator

We embed intelligence into your CRM and ERP through AI, automation, and advanced analytics so your systems drive decisions, not just store data.

CASE STUDIES

06

What our clients say

  • "We've successfully partnered with Sedin since December 2021. Their Salesforce team is very professional with excellent technical skills and a focus on the outcome"

    Ruchir Desai

    BSA Limited

  • "Sedin's Salesforce team has made a huge difference in our productivity and stability. We were quite impressed with their technical prowess, professionalism, and outstanding communication"

    Steve Soto

    CTO, Aroma360

"We've successfully partnered with Sedin since December 2021. Their Salesforce team is very professional with excellent technical skills and a focus on the outcome"

Ruchir Desai

BSA Limited

"Sedin's Salesforce team has made a huge difference in our productivity and stability. We were quite impressed with their technical prowess, professionalism, and outstanding communication"

Steve Soto

CTO, Aroma360

INDUSTRIES WE SERVE

07

The Sedin Advantage

Sedin is your end-to-end technology partner. We help you minimize complexity and move from fragmented systems to functional clarity.

Financial Services

Forecasting, scoring, and reporting built on trusted data to guide client and risk decisions.

Financial Services

Legal Technology

Case routing, workload analytics, and automation that cut backlogs and surface what needs attention.

Legal Technology

Consumer Products & Retail

Demand signals, lead scoring, and dashboards that connect customer behavior to action.

Consumer Products & Retail

Field Services

Predictive scheduling and next best action that make field operations more efficient.

Field Services

Manufacturing & Distribution

Forecasting and pipeline intelligence that improve planning across sales and partners.

Manufacturing & Distribution

Professional Services

Utilization forecasting and insight into projects, clients, and delivery performance.

Professional Services

Healthcare & Life Sciences

Trusted reporting and practical AI applied to patient, provider, and operational decisions.

Healthcare & Life Sciences

SaaS & Technology

Churn prediction, pipeline intelligence, and next best action tied to retention and growth.

SaaS & Technology

  • Financial Services

    Forecasting, scoring, and reporting built on trusted data to guide client and risk decisions.

  • Legal Technology

    Case routing, workload analytics, and automation that cut backlogs and surface what needs attention.

  • Consumer Products & Retail

    Demand signals, lead scoring, and dashboards that connect customer behavior to action.

  • Field Services

    Predictive scheduling and next best action that make field operations more efficient.

  • Manufacturing & Distribution

    Forecasting and pipeline intelligence that improve planning across sales and partners.

  • Healthcare & Life Sciences

    Trusted reporting and practical AI applied to patient, provider, and operational decisions.

  • Professional Services

    Utilization forecasting and insight into projects, clients, and delivery performance.

  • SaaS & Technology

    Churn prediction, pipeline intelligence, and next best action tied to retention and growth.

  • Financial Services

    Forecasting, scoring, and reporting built on trusted data to guide client and risk decisions.

  • Legal Technology

    Case routing, workload analytics, and automation that cut backlogs and surface what needs attention.

  • Consumer Products & Retail

    Demand signals, lead scoring, and dashboards that connect customer behavior to action.

  • Field Services

    Predictive scheduling and next best action that make field operations more efficient.

  • Manufacturing & Distribution

    Forecasting and pipeline intelligence that improve planning across sales and partners.

  • Healthcare & Life Sciences

    Trusted reporting and practical AI applied to patient, provider, and operational decisions.

  • Professional Services

    Utilization forecasting and insight into projects, clients, and delivery performance.

  • SaaS & Technology

    Churn prediction, pipeline intelligence, and next best action tied to retention and growth.

FAQ

04

What teams usually want to know first

Is our data ready for Salesforce AI?

What is Agentforce, and do we need it?

Einstein or CRM Analytics?

Will AI make decisions without oversight?

Can you improve forecasts we do not trust?

Speed to value, without boxing you in.

AI tied to bad data is confident nonsense. We'll build AI around decisions your teams can actually measure and act on.

Book an AI readiness consultation

Better the Best.


SedCloud CRM,

A Division of Sedin Technologies 

Better the Best.


SedCloud CRM,

A Division of Sedin Technologies 

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