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Managed Services & Support

Managed Services & Support

Odoo that stays healthy, release after release.

Odoo that stays healthy, release after release.

Odoo that stays healthy, release after release.

Odoo ships a major version every year, and your business changes constantly. We run the ongoing support, development, and the upgrade most teams dread, so your ERP keeps improving instead of falling behind.

Talk to our support team

Trust Signals

01

Proven Salesforce expertise.

Decades of enterprise delivery experience, backed by certified Salesforce professionals and a global delivery footprint.

3+

3+

3+

3+

Years of Enterprise Delivery

Decades of Sedin enterprise delivery experience.

0+

0+

0+

0+

Years of Salesforce Focus

Dedicated Salesforce expertise and ISV partnership.

10+

10+

10+

10+

Certified Consultants

Certified Salesforce professionals across disciplines.

10+

10+

10+

10+

Clients · 90% Referenceable

Businesses served across industries and use cases.

2+

2+

2+

2+

Global Reach

Delivery experience spanning 25+ countries.

THE CONTEXT

An ERP is never finished. Odoo releases a major version annually, your processes evolve, and every new request either improves the system or adds to its clutter. Two things make Odoo support distinct. First, the yearly release cycle: fall behind and you drift toward an unsupported version, where upgrading later becomes a project in itself. Second, the breadth: functional questions from finance, technical issues in a custom module, and hosting concerns on Odoo.sh can all land in the same week. Managed services is how you keep the whole thing healthy with a team that already knows your setup, rather than hiring a full in-house Odoo bench that is expensive and hard to staff.

WHO THIS IS FOR

02

See where you fit.

Live without an in-house bench

  • Running Odoo without a team

  • Requests pile up unaddressed

  • Want support without the hire

Stuck on an old version

  • On an older release

  • Upgrade feels too risky

  • Need a safe path forward

Support in one place

  • Functional and technical split apart

  • Want one team handling both

  • Need defined response times

Someone to own the platform

  • Want an accountable partner

  • Hosting and performance need ownership

  • Kept healthy without your team

WHAT'S INCLUDED

03

What the engagement covers.

The core of what we deliver, scoped to how your business runs rather than a fixed template.

Functional and technical support

Help across configuration, day-to-day questions, and custom module issues, in one team.

Enhancement and backlog development

A steady stream of improvements, prioritized with you.

Version upgrade management

Planned, tested upgrades to keep you current and supported, including customization compatibility.

Hosting and performance management

Odoo.sh or on-premises performance, backups, and monitoring are handled.

User support and training

Ongoing help and onboarding as your team grows and changes.

Staff augmentation

Certified Odoo functional and technical consultants who extend your team.

SLA-based support across timezones

Defined response and resolution, aligned to where you operate.

HOW WE WORK

04

From first call to go-live.

STEP

01

Onboard

We learn your Odoo setup, document it, and agree priorities and SLAs.

02

Stabilize

We clear urgent issues and quick wins first.

03

Run

We handle support and a prioritized enhancement backlog on regular cadence.

04

Upgrade

We plan and test version upgrades, so you stay current without drama.

05

Report

You get visibility into what changed and what is next.

WHY SEDCLOUD

05

Salesforce expertise with an outcome-first approach.

We combine deep platform knowledge, integration expertise, and innovation to build Salesforce solutions that scale with your business.

Integrator

We unify disconnected systems, legacy tools, and siloed data into a stable CRM and ERP foundation. Every team, one source of truth.

Accelerator

Deep platform expertise, proven methodology, and end-to-end project ownership mean you go live faster — and stay live.

Innovator

We embed intelligence into your CRM and ERP through AI, automation, and advanced analytics so your systems drive decisions, not just store data.

INDUSTRIES WE SERVE

06

The Sedin Advantage

Sedin is your end-to-end technology partner. We help you minimize complexity and move from fragmented systems to functional clarity.

Manufacturing & Distribution

Ongoing support and upgrades that keep production and inventory systems healthy as you scale.

Manufacturing & Distribution

Retail & Ecommerce

Continuous care for POS and e-commerce so peak seasons run without disruption.

Retail & Ecommerce

Wholesale & Trading

Sustained support for pricing, purchasing, and inventory as products and partners change.

Wholesale & Trading

Professional Services

Ongoing optimization of project and billing workflows so utilization and adoption stay high.

Professional Services

Field Services

Day-to-day management of field operations so scheduling and dispatch keep running.

Field Services

Healthcare & Life Sciences

Compliant, dependable support for operational workflows across regions and time zones.

Healthcare & Life Sciences

Logistics & Supply Chain

Reliable support and monitoring for the systems that keep goods moving.

Logistics & Supply Chain

  • Manufacturing & Distribution

    Ongoing support and upgrades that keep production and inventory systems healthy as you scale.

  • Retail & Ecommerce

    Continuous care for POS and e-commerce so peak seasons run without disruption.

  • Wholesale & Trading

    Sustained support for pricing, purchasing, and inventory as products and partners change.

  • Professional Services

    Ongoing optimization of project and billing workflows so utilization and adoption stay high.

  • Field Services

    Day-to-day management of field operations so scheduling and dispatch keep running.

  • Logistics & Supply Chain

    Reliable support and monitoring for the systems that keep goods moving.

  • Healthcare & Life Sciences

    Compliant, dependable support for operational workflows across regions and time zones.

  • Manufacturing & Distribution

    Ongoing support and upgrades that keep production and inventory systems healthy as you scale.

  • Retail & Ecommerce

    Continuous care for POS and e-commerce so peak seasons run without disruption.

  • Wholesale & Trading

    Sustained support for pricing, purchasing, and inventory as products and partners change.

  • Professional Services

    Ongoing optimization of project and billing workflows so utilization and adoption stay high.

  • Field Services

    Day-to-day management of field operations so scheduling and dispatch keep running.

  • Logistics & Supply Chain

    Reliable support and monitoring for the systems that keep goods moving.

  • Healthcare & Life Sciences

    Compliant, dependable support for operational workflows across regions and time zones.

FAQ

07

What teams usually want to know first

Do you handle Odoo version upgrades?

Can you support Community edition?

Can you manage our Odoo.sh hosting?

Can you augment our internal Odoo team?

How is it priced?

What teams usually want to know first

Whether you are moving off spreadsheets, switching from another ERP, or getting more out of the Odoo you already run, we will find the fastest path to a system that fits your whole business.

Talk to our support team

Better the Best.


SedCloud CRM,

A Division of Sedin Technologies 

Better the Best.


SedCloud CRM,

A Division of Sedin Technologies 

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