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Managed Services & Support

Managed Services & Support

Odoo that stays healthy, release after release.

Odoo that stays healthy, release after release.

Odoo that stays healthy, release after release.

Odoo ships a major version every year, and your business changes constantly. We run the ongoing support, development, and the upgrade most teams dread, so your ERP keeps improving instead of falling behind.

Talk to our support team

Trust Signals

01

Proven Salesforce expertise.

Decades of enterprise delivery experience, backed by certified Salesforce professionals and a global delivery footprint.

3+

3+

3+

3+

Years of Enterprise Delivery

Decades of Sedin enterprise delivery experience.

0+

0+

0+

0+

Years of Salesforce Focus

Dedicated Salesforce expertise and ISV partnership.

10+

10+

10+

10+

Certified Consultants

Certified Salesforce professionals across disciplines.

10+

10+

10+

10+

Clients · 90% Referenceable

Businesses served across industries and use cases.

2+

2+

2+

2+

Global Reach

Delivery experience spanning 25+ countries.

THE CONTEXT

An ERP is never finished. Odoo releases a major version annually, your processes evolve, and every new request either improves the system or adds to its clutter. Two things make Odoo support distinct. First, the yearly release cycle: fall behind and you drift toward an unsupported version, where upgrading later becomes a project in itself. Second, the breadth: functional questions from finance, technical issues in a custom module, and hosting concerns on Odoo.sh can all land in the same week. Managed services is how you keep the whole thing healthy with a team that already knows your setup, rather than hiring a full in-house Odoo bench that is expensive and hard to staff.

WHO THIS IS FOR

02

See where you fit.

Live without an in-house bench

You are running Odoo but do not have a dedicated in-house Odoo team behind it.

Stuck on an old version

You are on an older release and unsure how to move to a supported one safely.

Support in one place

You want functional and technical help from a single team that knows your setup. 

Someone to own the platform

You want a partner to own Odoo.sh hosting, performance, and upgrades. 

WHAT'S INCLUDED

03

What the engagement covers.

The core of what we deliver, scoped to how your business runs rather than a fixed template.

Functional and technical support

Help across configuration, day-to-day questions, and custom module issues, in one team.

Enhancement and backlog development

A steady stream of improvements, prioritized with you.

Version upgrade management

Planned, tested upgrades to keep you current and supported, including customization compatibility.

Hosting and performance management

Odoo.sh or on-premises performance, backups, and monitoring are handled.

User support and training

Ongoing help and onboarding as your team grows and changes.

Staff augmentation

Certified Odoo functional and technical consultants who extend your team.

SLA-based support across timezones

Defined response and resolution, aligned to where you operate.

HOW WE WORK

04

From first call to go-live.

STEP

01

Onboard

We learn your Odoo setup, document it, and agree priorities and SLAs.

02

Stabilize

We clear urgent issues and quick wins first.

03

Run

We handle support and a prioritized enhancement backlog on regular cadence.

04

Upgrade

We plan and test version upgrades, so you stay current without drama.

05

Report

You get visibility into what changed and what is next.

WHY SEDCLOUD

05

Salesforce expertise with an outcome-first approach.

We combine deep platform knowledge, integration expertise, and innovation to build Salesforce solutions that scale with your business.

Integrator

We unify disconnected systems, legacy tools, and siloed data into a stable CRM and ERP foundation. Every team, one source of truth.

Accelerator

Deep platform expertise, proven methodology, and end-to-end project ownership mean you go live faster — and stay live.

Innovator

We embed intelligence into your CRM and ERP through AI, automation, and advanced analytics so your systems drive decisions, not just store data.

INDUSTRIES WE SERVE

06

The Sedin Advantage

Sedin is your end-to-end technology partner. We help you minimize complexity and move from fragmented systems to functional clarity.

⭐️

Connect to Content

Add layers or components to make infinite auto-playing slideshows.

FAQ

07

What teams usually want to know first

Do you handle Odoo version upgrades?

Can you support Community edition?

Can you manage our Odoo.sh hosting?

Can you augment our internal Odoo team?

How is it priced?

What teams usually want to know first

Whether you are moving off spreadsheets, switching from another ERP, or getting more out of the Odoo you already run, we will find the fastest path to a system that fits your whole business.

Talk to our support team

Better the Best.


SedCloud CRM,

A Division of Sedin Technologies 

Better the Best.


SedCloud CRM,

A Division of Sedin Technologies 

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